Wednesday, January 13, 2010

Certification of a training function

I was recently asked if there were companies that certify the training function in an organization. Here is my reply:

ISO 10015:1999 (Quality management - Guidelines for training) was published some time ago. It has not been updated, nor does ASQ even carry the standard. (ISO in Geneva sells it for 80 Euros.) ASQ did publish an American standard on training back in 2002: ANSI/ASQ Z1.11 (Application of 9001:2000 to Education and Training Institutes), which is still available through both ASQ and ANSI.

I did a Google search for "iso 10015 certification" which returned a few firms offering that service. The ANAB (ANSI-ASQ National Accreditation Board) does not offer accreditation in this area, so any companies listed are either not accredited (probable) or accredited by the Brits (also probable).

The American Society for Training and Development (ASTD) offers individual certification, like ASQ, but not organizational certification.

Finally, I believe all the common registrars in the USA and elsewhere would be happy to register just your training organization to ISO 9001:2008. This would be a limited-scope registration. If you choose this path, ASQ's Z1.11 standard would help you prepare.

3 comments:

Rogério Meira said...

Hi, Dennis !

Just to add some information, the Swiss Accreditation Service (SAS) has already accredited some Certification Bodies for the specific scope covering ISO 10015. Actually this is done under the umbrella of "product certification" and cover Training Programs and Training Systems.

It's possible to consult the current accredited certification bodies on SAS website.

Joshua said...

Oh, so there exists an American standard that applies the ISO 9001 to training institutes. Maybe I can ask for more information from the ISO 9001 registrar I know. The 9001 is for the certification of quality management systems, but it's only now that I've read about it being applied to training and education.

Joshua Green said...

Oh, so there exists an American standard that applies the ISO 9001 to training institutes. Maybe I can ask for more information from the ISO 9001 registrar I know. The 9001 is for the certification of quality management systems, but it's only now that I've read about it being applied to training and education.