I just completed the ISO 9001 survey. It was quite comprehensive, asking about the current implementation and future direction of (mostly) 9001:2008. I was especially pleased to see requests for current strengths and weaknesses. It took me about 20 minutes to complete it.
It struck me that the survey creators do not seem to recognize the extremely strong connection between the standard and its use in third-party certification.
Throughout the survey, My input emphasized the need for inclusion of risk management, business continuity, and sustainability. I also suggested a current weakness on the general understanding of how to manage outsourcing/contract manufacturing/toll processing. My strongest suggestion was about the global misunderstanding of the differences between non-conformance control, corrective action, and preventive action.
The last question of the survey asked about my opinion of several options for the future of ISO 9001:2008. Rather than forcing me to respond with a binary choice, I was allow to rank my preferences for various options. Those options went from "leave it alone" to "massive overhaul" and all points between.
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